I first went to the AT&T web site and dug around in there for quite a while trying to find anything about this sort of option. Nada. Then I clicked on the help chat button, only to discover that the first level of this is a chatbot that really doesn't know more about anything than what is on the web site, and kept sending me links to pages with little to nothing to do with my problem. To its credit, it eventually kicked me up to a "live body" help chat person ... although said person had no better grasp on what I was looking for than the chatbot had. Again, to their credit, they kicked me up to "expert" help before I had a chance to type in "can I speak with a supervisor?". Unfortunately (and you saw this coming), the new person on the other end of the chat had no more clue of what I was trying to get than their predecessors had, eventually telling me that there wasn't anything like that available.

Needless to say, I'd recommend they hire some experienced thinkers ... but who the hell wants those on staff. :-(
